Refund policy
Return & Refund Policy – Cat-Tactics
Last updated: May 12, 2026
Thank you for shopping with Cat-Tactics�. We appreciate your support and strive to provide high-quality fishing bait, attractants, and merchandise.
Returns
Due to the nature of our bait and attractant products, most bait sales are considered final.
We only accept returns or replacements if:
The wrong item was shipped
The item arrived damaged
The product arrived defective or unusable
To request help with an order issue, contact us within 7 days of delivery.
Non-Returnable Items
The following items cannot be returned:
Opened bait products
Used bait products
Opened attractant bottles
Clearance or final sale items
Gift cards
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please email us with:
Your order number
Photos of the item and packaging
A brief description of the issue
Contact: cattactics@yahoo.com
We may offer:
A replacement
Store credit
A refund (if approved)
Merchandise Returns
Unused merchandise items may be eligible for return within 14 days of delivery if:
The item is unworn
The item is unused
Tags are still attached (if applicable)
Customers are responsible for return shipping costs unless the error was caused by us.
Refunds
If a refund is approved:
Refunds will be issued to the original payment method
Processing times may vary depending on your bank or payment provider
Shipping costs are non-refundable unless the order issue was our error
Lost or Stolen Packages
Cat-Tactics is not responsible for packages marked as delivered by the shipping carrier.
If a package is lost in transit, contact us and we will do our best to help file a claim with the carrier.
Order Cancellations
Orders may only be canceled before they are processed or shipped.
Once an order has shipped, it cannot be canceled.
Contact Us
For questions about returns or refunds, contact:
Cat-Tactics
Email: cattactics@yahoo.com
Website: cat-tactics.com�